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What if we told you your business could have its own personal assistant that's always ready to help, can answer virtually any question, and even change system settings on your devices?

It might sound too good to be true, but thanks to Microsoft's innovative new AI chatbot, Copilot, it's a reality.

Imagine this: You're busy. Your day is packed with meetings, and you need to find information or change a setting on your device quickly. What do you do?

Instead of panicking or wasting time you don’t have, just ask Copilot.

It’s the new kid on the block, replacing Cortana as Microsoft's go-to AI assistant. But what makes Copilot stand out from the crowd? Well, it’s built into the Microsoft Edge browser and integrated directly into Windows 11, allowing it to perform a broader range of tasks than ever before.

Ever tried to find a specific setting on your device and ended up lost in a sea of menus? With Copilot, you can ask it to change the setting for you.

But Copilot isn't part of the operating system. It’s more like a bonus feature of the Microsoft Edge browser that's been cleverly disguised to look like a native part of Windows 11.

When you summon Copilot, a sidebar appears from the right, revealing an interface identical to Bing Chat's web version. Here, you can set your conversation style and ask questions on virtually any topic. From "Make me a picture of a tropical beach with palm trees” to "Create a five-day itinerary for my business trip in March,” Copilot is ready to assist.

The best bit? Copilot understands context, meaning you can ask follow-up questions without repeating specific keywords. It's like having a conversation with a real person.

You can also use Copilot to get answers from any page on Microsoft Edge. Ask something like, "Give me a summary of the page I have opened on Microsoft Edge," and Copilot will scan the webpage content and respond accordingly.

So, what's the catch? Well, the preview of Copilot in the Windows 11 2023 update doesn't reflect the final product that Microsoft plans to roll out. But they're continually polishing the interface and will be adding more features in future updates.

While it might still be finding its feet, there's no denying its potential.

If you’d like a hand navigating Copilot, or any other productivity tools, get in touch.

Picture an AI-enhanced experience that streamlines your business communication and improves overall productivity to unprecedented levels.

Sounds like science fiction, right? But with Microsoft's latest announcement, this future is closer than you think.

Microsoft Teams is launching an ‘AI library’ that promises to revolutionise our Teams experience.

The goal?

To empower developers to integrate Large Language Models (LLMs) into their Teams apps. The most famous LLM right now is ChatGPT.

You might wonder how that will help your business. Well essentially, it could mean you have a sophisticated AI at your beck and call during your Teams meetings.

The AI library, rolling out right now, will provide developers with a suite of code functionalities making it easier for them to integrate LLMs into their apps. This means creating Bots, Message Extensions, and Adaptive Cards for more engaging conversational experiences will be a breeze.

Microsoft assures us that the AI library will also aid the seamless migration of existing Bots, Message Extensions, and Adaptive Cards functionalities into Teams.

Isn't this the same company that gave us the Copilot tool? Yep! In March 2023, Microsoft introduced GPT-4 integration across Microsoft 365 with its Copilot tool, which can whip up emails, compile reports, and, as Microsoft claimed, "rediscover the soul of work". Who knew AI could be so poetic?

And let's remember the recently unveiled tool which uses AI to generate meeting notes, suggest follow-up actions, and even provide timeline markers for instant access to relevant parts of a call.

Microsoft Teams is on a mission to redefine our experience with AI. This isn't just about making our lives easier; it's about unlocking new possibilities for productivity and efficiency. We can’t wait to see what the new AI library will bring.

Get in touch if you need help getting more from Teams across your business.

New research has uncovered an unexpected twist in the tale of cyber security risks – your tech-savvy younger employees may be your biggest vulnerability.

Shocked? Let's dive into the details.

More than 6,500 employees across the globe were surveyed, with an almost equal representation of demographics. The results were rather alarming.

The study found that younger office workers, those 40 or under, are more likely to disregard standard password safety guidelines. Can you believe that 34% admitted to using their birth dates as passwords, compared to just 19% of those over 40?

And it doesn't stop there.

The habit of using the same password across multiple devices was also more prevalent among younger workers, with 38% admitting to doing this.

And let's not even get started on phishing scams. A whopping 23% of the younger demographic didn't report the last phishing attempt they received. Their reasoning? "I didn't think it was important".

But surely they understand the gravity of security threats against businesses, right? Well, not quite.

While ransomware and phishing were acknowledged as critical threats by 23% and 22% of employees respectively, the overall attitude towards cyber security leaves much to be desired.

Here's the kicker: a staggering number of those surveyed revealed that their organisations did NOT provide any mandatory cyber security training.

From the US (30%) to the UK (17%), Netherlands (32%), Japan (35%), India (31%), Germany (22%), France (43%), Australia (29%) and China (65%) – the numbers speak for themselves.

So, are we really to blame our young workforce when it's clear that businesses aren't doing enough to equip their employees with the necessary cyber security skills?

It's high time we stopped treating cyber security as an afterthought and started investing in regular cyber awareness training for everyone in our businesses. Yes, EVERYONE. Not just the tech team or the executives but every single employee.

At the end of the day, it's not just about protecting your business; it's about creating a safer digital world for us all.

We can help you do that. Get in touch.

Did you ever imagine a world where the lengthy, complicated passwords people often forget would become a thing of the past?

It seems that day might be arriving sooner than we anticipated.

Google has officially made Passkeys the default sign-in method for all personal accounts on its network, signalling the beginning of a new era in online security.

What's a Passkey, you ask?

It's the next big thing in internet safety. And as a business owner with staff, you should pay attention to this game-changing innovation.

Here’s everything you need to know.


What are Passkeys?

Imagine logging into your account using just a four-digit PIN or your biometric data like fingerprints or facial recognition. That's precisely what a Passkey is.

Simple, isn't it?

But don't let the simplicity fool you. This new technology significantly reduces the likelihood of having your credentials stolen or your account taken over by cyber criminals.


How do Passkeys work?

Creating a Passkey is easy. Head over to Google's official Passkeys website, create a PIN or connect your biometrics (fingerprint or face), link your smartphone, and you're done.

Just remember, your PC needs to run at least Windows 10, or your Mac should have macOS Ventura or above. And on your phone, you need Android 9 or iOS 16.

As of now, this tech works only on Microsoft Edge, Safari, and Google Chrome browsers.


What are the benefits of Passkeys?

According to Google, 64% of people find Passkeys easier to use than traditional login methods.

Not only are they simpler and more secure, they're also faster. Logging in with a Passkey is 40% quicker than using a regular password.


What's next?

Google's decision to make Passkeys the default sign-in method is just the beginning. The tech giant is already working with select partners to make this new login usable across Chrome and Android. It's already available on Uber and eBay, with plans to expand to WhatsApp soon.

So, it might be wise to start thinking about how Passkeys can benefit your business. After all, Google could soon roll out this feature for business accounts too.

Meantime, if you're not quite ready to embrace Passkeys, you can still opt-out. Just head to the Sign-in options page, find "Skip Password When Possible", and toggle off the switch.

We’d recommend you give it a try and see how much easier – and more secure – it can make things. And of course, if you need any help, get in touch.

As if Windows 11 wasn’t already packed with enough goodies, it’s about to get even better.

Are you ready for a significant upgrade to your favourite tools included with the operating system?

First, let's talk about the Snipping Tool. This humble screenshotting tool has been quietly serving us for years, capturing our screens one snip at a time. But now, with a new text capture and recognition capability, called 'Text Actions,' we're looking at a drastic game-changer. You can copy and paste text straight from a screenshot. No more typing out information from an image like a caveman (or a more modern version of a caveman, anyway).

And that's not all. A new 'Quick Redact' function, lets you hide sensitive information in the screenshot. Gone are the days of awkwardly scribbling over confidential data with a digital marker.

With integration from Windows 11’s Phone Link feature, your Android devices and PC will be best friends too. Syncing will be so much easier.

Now, let's talk about the Photos app. When we thought it couldn't get any better, Microsoft pulls another rabbit out of the hat. Based on community feedback – yes, they do listen to us – the Photos app is getting a makeover, complete with a new Background Blur option.

Want to make your subject pop by blurring out the background? No problem. Need to control the intensity of the blur or select specific areas to blur? They've sorted it.

The new ‘Content Search’ capability for photos backed up on OneDrive is also a game-changer.

Ever wished you could search for a photo based on its content? Wish granted! Using intelligent image detection software, Microsoft will now scan and label your photos with searchable tags. And yes, you can also search for photos based on location across local files, OneDrive, and even Apple’s iCloud. That's right, iPhone users haven’t been left out.

Now, we know some people are still smarting from the Windows 10 Photos app changes, notably removing the Video Editor feature. But Microsoft may be making amends. The vague mention in Microsoft’s announcement that "Edit and Create Video options are now easily accessible at the top of the gallery view" suggests some video editing functions might be heading our way. We’ll have to wait and see what that means.

As we eagerly await these updates, one thing is clear: Microsoft is not resting on its laurels. They're working tirelessly to make our lives easier one update at a time. I’m thrilled, and as a business owner, you should be too. After all, who doesn't love a good upgrade?

If you’d like to get started with Windows 11 or need a hand spreading its productivity features to your team, we can help. Get in touch.

Merry Christmas!

With the holiday season in full swing, you should be enjoying some well-deserved downtime. But what if I told you that you could make the most of your few days off from your business and prepare to seize the AI opportunity in 2024?

The world of AI is booming, rapidly transforming industries, and redefining how we do business. In fact, according to PwC, AI could contribute up to £12 trillion to the global economy by 2030.

Microsoft has released five free courses on AI that you can take advantage of during your time off.

An Introduction to Artificial Intelligence

Let's begin with the basics. This course helps you grasp the key concepts in AI. It's designed for anyone and everyone, regardless of their technical background. By the end of this course, you'll have a solid understanding of what AI is and how it can benefit your business.

You can find it here: https://www.linkedin.com/learning/introduction-to-artificial-intelligence

What is Generative AI?

Once you're comfortable with the basics, dive into the world of generative AI. This course covers the fundamentals, including what it is, how it works, different models, and future predictions and implications. You'll learn how generative AI can be used to create new content and ideas, opening exciting possibilities for innovation and creativity in your business.

You can find it here: https://www.linkedin.com/learning/what-is-generative-ai

Generative AI: The Evolution of Thoughtful Online Search

This course takes a deeper look at the core concepts of generative AI-driven reasoning engines and how they differ from traditional search engine strategies. With a better understanding of these concepts, you'll be able to leverage the power of AI to improve your online search capabilities, making your business more efficient and effective.

You can find it here: https://www.linkedin.com/learning/generative-ai-the-evolution-of-thoughtful-online-search

Streamlining Your Work with Microsoft Bing Chat

Chatbots are revolutionising the way businesses interact with their customers. This course helps you discover the power of chatbots and how to use them effectively. Learn how to streamline your customer service, automate routine tasks, and provide a better user experience with the help of AI-powered chatbots.

https://www.linkedin.com/learning/streamlining-your-work-with-microsoft-bing-chat

Ethics in the Age of Generative AI

Finally, this course addresses one of the most pressing issues in AI – ethics. As AI continues to permeate every aspect of our lives, it's crucial that we consider the ethical implications of using these tools and products. This course will guide you on how to navigate these complex ethical issues, ensuring that your use of AI aligns with your values and principles.

You can find it here: https://www.linkedin.com/learning/ethics-in-the-age-of-generative-ai

Make the most of these free courses to help you stay ahead of the curve, enhance efficiency, build trust with your customers, and unlock new opportunities.

I know you want to kick back and relax for the next few days, and you should!

But when you hit that no-man’s land between Christmas and New Year and you start to forget what day it is, this is a great investment of your time.