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The little things that make a big difference

Is this the most dangerous phishing scam yet?

Picture this: You're going about your day, checking your emails, when suddenly you see a message from a company you trust.

You think, "Great! That’s safe to read”. But hold on just one minute… this email is not what it seems.

It’s part of yet another scam created by cyber criminals to trick you into clicking malicious links or giving up sensitive info. It's called "SubdoMailing," and it's as dangerous as it sounds.

What's the deal?

Just like regular phishing attacks, cyber criminals pretend to be trusted brands.

But here's how it works: These cyber criminals scour the internet for subdomains of reputable companies. You know those extra bits in a web address that come before the main domain? Such as experience.trustedbrand.com. That ‘experience’ bit is the subdomain.

They find a subdomain that the brand is no longer using and is still pointing to an external domain that’s no longer registered.

Then they buy the domain and set up the scam website.

So, you believe you’re clicking on experience.trustedbrand.com… but you have no idea it automatically redirects to scamwebsite.com.

The criminals are sending out five million emails a day targeting people in businesses just like yours.

And because these emails are coming from what seems like a legit source, they often sail right past usual security checks and land in your inbox.

Here’s our advice to keep you and your data safe and sound:

Be wary of any emails that seem even remotely suspicious. If something looks fishy, it probably is.
Before clicking on any links or downloading any attachments, take a moment to verify the sender. Look for red flags like spelling mistakes or unusual email addresses.
Make sure your employees understand the latest phishing tactics and know how to spot a scam. A little knowledge goes a long way in keeping your company safe.
Consider investing in top-notch security software to keep the cyber criminals at bay. It might seem like an extra expense, but trust us, it's worth it.

As always, if you need help with this or any other aspect of your email security, get in touch.

Are your employees reporting security issues fast enough… or even at all?

Getting your team to report security issues quickly is something that’s important for your business… but maybe something that might not have crossed your mind before.

You might think that with so many security tech tools, you're covered. But guess what? Your employees are your first line of defence, and they’re irreplaceable when it comes to spotting and reporting security threats.

Imagine this: One of your employees receives a fishy-looking email that appears to be from a trusted supplier. It's a classic phishing attempt (that’s where a cyber criminal sends an email and pretends to be someone else to steal your data).

If the employee brushes it off or thinks someone else will handle it, that innocent-looking email could lead to a massive data breach, potentially costing your company big bucks.

The truth is, less than 10% of employees report phishing emails to their security teams. That's shockingly low.

Why? Well:

They might not realise how important it is
They're scared of getting into trouble if they're wrong
Or they think it's someone else’s job

Plus, if they've been shamed for security mistakes before, they're even less likely to speak up.

One of the biggest reasons employees don't report security issues is that they just don’t get it. They might not know what a security threat looks like or why reporting it is crucial. This is where education comes in, but not the boring, jargon-filled kind.

Think of cyber security training as an engaging and interactive experience. Use real-life examples and scenarios to show how a small issue can snowball into a major problem if not reported.

Simulate phishing attacks and demonstrate the potential fallout. Make it clear that everyone has a vital role in keeping the company safe. When employees understand their actions can prevent a disaster, they'll be more motivated to report anything suspicious.

Even if your employees want to report an issue, a complicated reporting process can stop them in their tracks. Make sure your reporting process is as simple and straightforward as possible. Think easy-access buttons or quick links on your company’s intranet.

Make sure everyone knows how to report an issue. Regular reminders and clear instructions can go a long way. And when someone does report something, give them immediate feedback. A simple thank you or acknowledgment can reinforce their behaviour and show them that their efforts matter.

It’s all about creating a culture where reporting security issues is seen as a positive action. If employees feel they’ll be judged or punished, they’ll keep quiet. Leaders in your company need to set the tone by being open about their own experiences with reporting issues. When the big boss talks openly about security, it encourages everyone else to do the same.

You could even consider appointing security champions within different departments. These are your go-to people for their peers, offering support and making the reporting process less intimidating. Keep security a regular topic of conversation so it stays fresh in everyone's minds.

Also, celebrate the learning opportunities that come from reported incidents. Share success stories where reporting helped avoid a disaster. This not only educates but also motivates your team to keep their eyes open and speak up.

By making it easy and rewarding for your employees to report security issues, you're not just protecting your business; you're also building a more engaged and proactive workforce.

Encourage open communication, continuous learning, and avoid shaming anyone for their mistakes. The faster issues are reported, the easier and cheaper they are to fix, keeping your business secure and thriving.

This is something we regularly help businesses with. If we can help you too, get in touch.

More businesses are proactively investing in cyber security defences

More and more businesses are making the smart decision to be proactive and invest in their cyber security defences. This is fantastic news, especially since stats show that about half of small and medium-sized businesses still have no cyber security measures at all.

If your business falls into that category, it’s time to change.

Cyber security might sound complex, but it starts with a few simple steps. Let’s talk about some basics you can put in place right away.

First, think about encryption and multi-factor authentication (MFA). Encryption is like putting your data in a secure vault. It ensures that even if someone intercepts your information, they can't read it without the encryption key.

MFA adds an extra layer of security by requiring you to verify your identity using a second device, like your phone, whenever you log in. It’s a bit like needing two keys to open a lock instead of just one.

Another easy step is using a password manager. These generate long, random passwords for every account and remember them for you. Password managers make life easier and your business more secure in one package. Amazing.

Advanced monitoring tools are another great way to protect your business. They’re a little like security cameras for your digital space, always on the lookout for anything suspicious. These tools help detect unusual activity in your systems, giving you a heads-up if something’s not right.

And let’s not forget about protecting your business from phishing scams. These are attempts by criminals to trick you into giving away personal information by pretending to be someone you trust, like a supplier or a bank. Educating your team on how to spot these scams is crucial. If something feels off, it probably is.

Why is investing in cyber security so important?

It protects your data
Avoids financial loss
And builds trust with your customers and partners

Your business data is valuable, and protecting it means safeguarding your business's operations and reputation.

Cyber attacks can be costly, not just in terms of money but also time and resources. Prevention is ALWAYS cheaper than dealing with the aftermath of a breach. Plus, showing that you take security seriously helps build trust with your customers and partners. They need to know that their information is safe with you.

Investing in cyber security doesn’t have to be daunting. We’re the experts in this field and would love to help you secure your business. Whether you need advice on getting started or want a comprehensive security plan, get in touch.

The secrets to make your laptop battery live longer

Could you imagine what it must have been like doing business 30 years ago, before you had a decent laptop?

It’s a horrible thought. And one that you only need to consider now and then, when you have an hour’s worth of work to do… but only 30 mins left on your laptop battery. Nightmare.

No one wants to be caught in the dreaded low battery limbo during a crucial meeting or presentation. But with a little know-how, you can extend your laptop battery's lifespan and keep it running optimally for years to come.

Understanding your battery is key. Most laptops today rely on lithium-ion batteries, which have a finite number of charge cycles. A charge cycle equals a full discharge from 0% to 100%, and each cycle diminishes the battery's capacity.

The golden rule? Avoid full discharges whenever possible… which means, don’t let the battery run out completely.

Let’s dive into your laptop's power settings to customise your battery preferences. Hibernation mode is your friend – it kicks in before your battery hits rock bottom. And don't forget to activate Battery Saver mode, a godsend for preserving power when your battery is running on fumes.

Next, it's time to declutter. Close background apps and say goodbye to unnecessary power drains. Toggle off Wi-Fi and Bluetooth when they're not in use and dim screen brightness to conserve energy.

But what about charging etiquette? Contrary to popular belief, keeping your laptop plugged in won't harm your battery – modern devices are smarter than you think. Just steer clear of extreme temperatures and never let your battery dip below 20% if you can help it.

When it comes to storing your laptop for a little longer than usual, put it away with around 50% charge. And if you’re ever in doubt, some battery apps offer real-time insights into your battery's health.

Lastly, stay on top of software updates. New patches and upgrades can optimise performance and minimise energy consumption, giving your battery a new lease of life.

We help businesses round here get the most from their devices for as long as possible. If we can do the same for you, get in touch.