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For the past couple of years, the tech world has been struggling with a huge shortage of chips.

But it’s not just tech businesses that are feeling the impact.

So many of the things we use every day contain a chip. Laptops and desktops, sure. But also household appliances, even our cars. It’s hard to find an electric device without a chip. This shortage has the potential to disrupt our modern lives.

Did you know, it’s been ongoing since 2020 (ah, that year really was a gift, wasn’t it)?

It started during the pandemic as production fell while demand went up. Other events since have made it worse, including extreme weather, the Ukraine war and a factory fire.

We’re told that increasing chip production isn’t easy. It can take years to build a new factory because of the unique production demands. Of course, all of this is someone else’s problem. Let’s make it real to you – what does this actually mean for your business?

Essentially it means you need to plan ahead more.

Some of the technology you need to run your business may be in short supply. As an example, getting large numbers of the same laptop might be difficult, compared to getting just 2 or 3.

And some of the essential devices you rarely think about as they’re in the background, such as network switches, are currently much harder to get. As you push your business towards increased growth it means planning ahead more than ever before.

Industry experts expect the shortage to last into next year… and it could be even longer.

Would you like to run your growth plans by us, so we can advise what might need to be ordered, when?

Get in touch!

There’s no denying the Windows 11 has a lot of really cool new features.

If you haven’t made the move from Windows 10 yet, you’re missing out.

But there’s good news. To make the (eventual) move from Windows 10 to 11 a little easier, Microsoft is sharing a couple of 11’s most useful features.

The first should make printing a little easier. We can hear your cheers from here! Anything that makes printing easier is OK in our book too. Printers don’t have a terrible reputation for nothing…

This feature makes printing PIN-protected. That means when you want to print a document, you’ll send it off to the printer – but it’ll only print when you’ve reached the printer and entered your PIN.

This removes the risk of you printing something confidential and leaving it on the printer for everyone to see.

Or accidentally printing several copies of the same document. Yes, this will reduce paper waste.

And that’s not all…

There’s a second really useful feature coming over to Windows 10. It’s called Focus Assist and works alongside do not disturb.

Switching on do not disturb is great when you want a little uninterrupted time to finish a task or do some research. But if you use it a lot, you might miss a notification that you really needed to see.

Focus Assist stops that from happening. You use it alongside do not disturb and it still allows important and time-sensitive notifications and messages to reach you.

These features have been in testing since June this year. There’s still no date for when they’ll be released to everyone with Windows 10. But they’re on their way.

If you can’t wait to try more of the time saving and productivity boosting features that Windows 11 has to offer, give us a call to see how we can help you make the switch.

Working from home. Or remote working, as it’s now called.

It’s the big thing in business, isn’t it? And some people love it. They’re happier working where they want, and when they want. And that makes them more productive and less likely to leave.

But have you stopped to consider the downside to remote working? The negative elements for your business and your people?

While many employees are happy to work from home using video calls and collaborative software to stay connected, there’s a small percentage who find the whole experience isolating.

And when that happens, it can quickly lead to a drop in motivation and happiness. It can even change the culture within your business.

In turn, this can lead to performance issues which may be trickier to spot.

At the other extreme, some employees will become more susceptible to burnout as they struggle to draw a line between work and personal time. That change in environment can be so important for some.

And while you want your team to be happy and fulfilled in their roles, there are also some practical considerations you need to make for your business.

Such as the cost of remote working. Does everyone have the right tools for the job – laptops, phones, office equipment? Maybe even a desk and chair, or an internet upgrade?Do you need to spend twice – giving them an at home setup and investing in hot desks in the office?

Most importantly, you must put in place full cyber security protection wherever someone is working.

Here’s how we can help you stay safe and potentially save money.

Would you like us to audit your current setup and suggest some options? This is what we do every day.

Just get in touch!

We go to a lot of effort working to protect our clients from online security threats. These could come in the form of key loggers that record you as you enter your login information, or DDoS (Distributed Denial of Service) attacks, which overwhelm a service with fake traffic, causing it to crash.

As part of our service, we always advise our clients to install software updates as soon as they become available, and support them through the process where they need help.

But if you visit a website that asks you to install an Adobe Flash update… STOP!

Flash itself was actually discontinued in 2020 and is no longer supported, so you should assume that any Flash update messages will be a security threat.

Currently, fake Flash messages are being used as a cover for a new ‘botnet’ campaign that installs a malicious browser extension, called Cloud9. If you use Google Chrome or Microsoft Edge you could be a target.

A botnet forms a group of infected devices that are controlled as one, without the owners’ knowledge, stealing sensitive data, sending spam, or performing DDoS attacks.

Worse still, the Cloud9 botnet will attempt to install additional malware to your device or network if it’s not stopped in time.

This type of attack is hard to spot because it looks like a genuine request, and just about anyone can become a target.

But there are things you can do to protect your business.

First, make everyone aware of the threat. If your people know what to look out for it’s less likely they’ll install the update in the first place.

Next, make sure everyone’s running the latest version of their browser and that security software is up to date.

Finally, enable Enhanced Protection in your browser’s Privacy and Security settings. This will give you a warning if you stumble upon a risky website or download.

We can help you keep your business protected from cyber criminals. Just get in touch.

LinkedIn is introducing new verification features over the coming months to help tackle fake accounts.

The business-focused social platform is a fantastic place to connect with like-minded businesspeople, and to find new employees, jobs and opportunities.

But thanks to this popularity, we’re seeing an increase in fake profiles, created by scammers for more sinister purposes.

Bot-like accounts have been cropping up all over the platform. They’ve been spamming people, tricking genuine profiles into downloading malware, and scamming them into giving away personal data.

LinkedIn holds a huge amount of information on each of its members, including their job history, contact details, professional interests and places of work – all valuable data that a determined criminal could put to use.

These fake accounts can be hard to spot. They look like real people (sometimes they’re AI-generated deepfake images), they seem to work for legitimate businesses, and the profiles have been carefully curated to look like the real deal.

LinkedIn is making changes over the coming months to help tackle these fake accounts, by way of an improved account authentication process.

Microsoft, which owns LinkedIn, is partnering with secure identity platform Clear to help verify accounts using work email addresses, government-issued ID, and a phone number.

It’s initially only being tested in the US, but if it’s a success, we expect we’ll see a wider rollout over the coming months.

Once the relevant information has been provided, accounts will receive a verification mark, like the ones introduced by Twitter. However, unlike Twitter, LinkedIn will be offering verification free of charge.

We’ll keep you updated when we know more, but in the meantime, if you need help keeping all your accounts secure, get in touch.

Do you inwardly (or outwardly) groan at the thought of yet another video call?

They’re now a normal part of our working lives, but it doesn’t make them any more exciting.

Good news: Microsoft is introducing Metaverse-style avatars, called Mesh avatars, to Teams.

You’ll be able to design your own avatar, personalising its appearance, accessories, and even choosing its reaction gestures.

According to Microsoft, it’s common for us to feel stressed and exhausted after spending a long time on camera. So using a virtual representation of yourself to reduce that stress is just one application for these new avatars.

Better still, you won’t need an expensive virtual reality headset. It’s all done using the Avatars app that’s available in the Microsoft Teams app store.

Big tech is investing billions on developing the Metaverse – a 3D virtual world that mimics the real world. Within it you’ll find many of the things you’re already familiar with – shops, workplaces, and even social spaces. Some are predicting it will become ‘the new internet’ in the coming years.

It might seem wild to imagine a virtual world like this – but 20 years ago it was hard to imagine routinely having a mobile video calls with someone on the other side of the world!

Times change, and it’s really exciting.

Right now the new avatar feature is only available in the Teams preview build, but we’ll get a general release date soon.

Will you encourage your people to use personalised avatars in Teams? Want to find more ways to make work more fun for your team? We can help. Get in touch!