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Let me ask you something: Do you lock your front door when you leave the house?

Of course you do.

But what if you get home and find that someone left a window open? You may as well have left the door unlocked, right?

Now think about your business.

You’ve probably invested in good cyber security to protect it, using strong passwords, firewalls, and the latest software updates. But if your employees accidentally leave the “windows” open, all that security goes to waste.

It’s not about blame – it’s about awareness. The truth is that your employees might be your biggest security risk, without them even realising it.

More people are working remotely, and research shows that four out of five employees use their personal phones, tablets, or laptops for work. It makes sense. Why not use the devices they already own?

Here’s the problem: Your employees’ personal devices probably aren’t set up with the same security measures you’d use in the office. Their phones and laptops might use weak passwords, outdated software, or even be connected to unprotected Wi-Fi networks. All of this is a dream scenario for hackers.

And here’s where it gets scary…

Two out of five employees admit to downloading customer data onto their own devices. That’s sensitive data leaving the safety of your business, now at risk of falling into the wrong hands.

If that’s not enough to worry you, here’s another shocker: More than 65% of employees admit they only follow cyber security rules “sometimes” or even “never”. This includes forwarding work emails to their personal accounts, using their phones as Wi-Fi hotspots, or ignoring guidelines about handling data when using AI tools.

Passwords are another issue, with nearly half of employees using the same passwords across different work accounts. Even worse, over a third of employees use the same passwords for both their work AND personal accounts.

Imagine a hacker getting into your employee’s social media account and using the same password to get into your business systems? It’s a disaster waiting to happen.

So, what can you do?

The key is education.

Start by helping your team understand why cyber security is so important. Most people don’t break the rules on purpose – they just don’t realise the risks. Explain that those little habits that seem harmless (like reusing passwords or doing work on public Wi-Fi) can cause serious damage.

Create security rules that are clear, simple, and easy to follow. For example, you can tell your team to:

• Use a password manager to create a strong, random and unique password for each of their work accounts
• Only access work systems on secure, approved devices
• Never forward work emails to their personal accounts

Also, make sure your employees are getting regular training sessions to keep cyber security at the front of their minds, and don’t forget to celebrate good habits. If someone flags a suspicious email or comes up with a clever way to keep sensitive data safe, be sure to let everyone else on your team know.

Cyber security is everyone’s responsibility.

By giving your employees the right tools and training, you can turn them into your first line of defence instead of your weakest link.

If you’d like help keeping your team up to date on the latest security threats, get in touch.

You’re scanning your inbox and spot an important email with a Word document attached. Maybe it’s an invoice, a message from a supplier, or even a request from a colleague. You open it without thinking twice… and just like that, you’ve been scammed.

This scenario is exactly what cyber criminals are counting on. Now they’ve come up with another new way to get past even the most advanced email security filters – this time, using corrupted Microsoft Word files.

It’s a clever and dangerous tactic.

Phishing (pronounced "fishing") is where scammers try to trick you into giving away sensitive information, like passwords or bank details. They “bait” you with an email that looks legitimate, maybe from your bank, a co-worker, or a company you trust.

These emails often include attachments or links. When you open the attachment or click the link, you could be downloading malicious software (malware) or visiting a fake website designed to steal your details.

Phishing attacks are constantly evolving, and they’re now one of the most common ways scammers break into businesses. Email security filters are usually pretty good at scanning attachments. But since corrupted files can’t be analysed properly, the Word file is able to sneak into your inbox.

When you open one of these corrupted files, Microsoft Word will “repair” it and show you what looks like a normal attachment. But the document will contain a malicious QR code or link that sends you to a phishing site (often a fake Microsoft 365 login page). If you enter your details, scammers could have access to your account – and potentially your entire business.

Stealing just one employee’s login details can be enough. With access to your cloud systems, scammers could get hold of sensitive customer data, lock your team out of essential files, or even send phishing emails from your account to trick your contacts.

If this happens to you, it could be catastrophic. Your business could face financial losses, legal consequences, and a damaged reputation that could take a long time to rebuild.

Cyber attacks are getting more complicated. But you don’t need a degree in cyber security to help keep your business safe.

The best protection is awareness and caution.

Here are some steps you can take:

• Slow down and think twice before opening attachments or clicking on links
• If an email seems urgent, beware – scammers like to rush you, so you’ll act without thinking
• If you’re not sure an email is legit, check with the person or company that the email seems to be from
• Never trust an attachment or link just because it looks professional

Most importantly, make sure you educate yourself and your team about what phishing is, why it’s dangerous, and how to recognise the warning signs.

We help businesses like yours with this every day. If you’d like us to help you too, get in touch.

Still holding on to Windows 10 in your business? It’s time to start thinking about making the move to Windows 11.

Three years after its release, Windows 11 is making major headway, with its market share reaching 35.55% in October 2024. While Windows 10 still holds around 60.97% of the market, change is on the horizon – and there are some compelling reasons to consider the switch.

First, let’s talk about the big news: From 14th October, Windows 10 will no longer receive free support from Microsoft. Although this doesn’t mean Windows 10 will stop working, it will stop getting important updates, such as up-to-date protection against malicious software and cyber threats.

Microsoft will be offering extended security support for Windows 10 for an extra year, but this will cost businesses $30 (around £23) per device and could get expensive. And this is only a temporary solution.

So, why has interest in Windows 11 spiked recently?

For one, the PC market has picked up. This is partly because of the rise of "AI PCs", which use hardware that is more capable of handling AI-based tasks. People want to make sure their devices are compatible with the latest software, including Windows 11. There’s also buzz around the rollout of “Windows Intelligence” – a possible rebrand of some Windows 11 AI features.

Upgrading to Windows 11 isn't just about keeping up with the latest tech, though. Another reason people are moving to Windows 11 is that it offers a more streamlined and user-friendly experience. New features include customisable widgets and an improved File Explorer, helping you to get things done faster.

Another major benefit to businesses is that Windows 11 brings improved security, offering better protection against cyber threats like:

Ransomware, where you get locked out of your files and held to ransom for their (possible) return
Phishing attacks, where you get tricked into revealing sensitive information through things like fake emails

If you want to stick with Windows 10, Microsoft’s one-year extension could offer you a bit more time. But if you want our advice? You’d only be delaying the inevitable, while missing out on the benefits of upgrading.

We can help make the switch stress-free. Get in touch.

Ever feel like you’re racing to keep up with all the new tech out there? You’re not the only one. Businesses are spending more on software than ever before… and it’s in no small part due to “FOMO” – fear of missing out.

In fact, a recent report shows that 76% of businesses are bumping up their software budgets for next year, with many planning to increase their spend by 5 to 15%.

Why?

It’s simple: No business owner wants to feel like they’re falling behind while their competitors are jumping on the next big thing. So, businesses are investing in tools that they think will make them better, faster, and more secure.

Artificial intelligence (AI) is at the top of the list when it comes to the tech businesses want to invest in. This is because AI is making it easier to get stuff done; whether that’s automating routine tasks, crunching numbers, or even improving customer service.

But on the flip side, AI is also putting new tricks up the sleeves of cyber criminals. Meaning that businesses are having to spend more on cyber security to keep their data safe.

The hardest part about buying software isn’t usually the actual purchase – it’s what comes after. Using new software takes planning, and everyone in the team needs to learn how to use it. If your team isn’t ready, even the best software won’t help you much.

This is why many businesses are also investing in training tools, such as learning management systems (LMS). This helps bring employees up to speed, so your new tech doesn’t just sit there collecting virtual dust.

It can be tempting to be one of the first to adopt all the latest tools. But moving too fast can lead to headaches. It takes time to figure out what software is right for your business and how to make it fit into your processes. Jumping in without a clear plan could leave you with a tool that’s more trouble than it’s worth.

The good news is that many businesses are getting smarter about how they choose software, using reviews, testimonials, and recommendations from experts (like us) to make informed decisions.

If you’re feeling the pressure to invest in new tools, take a breath. Think about what your business really needs:

• Do you want to improve efficiency?
• Keep your business data secure?
• Help your team work better?

Whatever the reason, make sure you choose tools that are in line with your goals and that your team is ready to use.

FOMO might be driving the trend, but that doesn’t mean you have to let it control your decisions.

We can help make sure the tech you invest in pays off for your business in the long run. Get in touch.

Think about the last online ad you clicked on. Did you just assume it was genuine?

If you said yes, you’re not alone – and this is exactly what scammers are counting on.

“Malvertising,” or malicious advertising, is where scammers use online ads to trick you into downloading malware (malicious software), sharing sensitive information like passwords, or even handing over money.

These attacks are becoming more sophisticated and are a growing threat to businesses of all sizes. Worse yet, you don’t even need to click on these ads to become a victim; just loading the ad in an outdated browser can be enough to compromise your device.

The three most common malvertising techniques are scam malvertising, fake installer malvertising, and drive-by download malvertising. Here’s a little more about them:

• Scam malvertising: This is where an ad claims that your computer is infected and urges you to call for support. Once you do, the scammers convince you to install software that gives them control over your system. Then they charge you to “fix” the fake issue.
• Fake installer malvertising: This often uses ads that lead you to cloned websites of brands you trust. You download software, thinking it’s legit… but instead, you’re downloading malware onto your device.
• Drive-by download malvertising: This is where ads infect your computer without you even clicking on anything. This type of malvertising exploits outdated browsers and installs malicious files or extensions automatically.

Recognising these scams is the first step to keeping your business safe. If you see an ad claiming you’ve been hacked or urgently need to act, stop and think: How would this company even know anything about your computer?

Also, make sure you double-check links before you click. If the link isn’t sending you to a legitimate domain, steer clear. And most importantly, make sure you’re running the latest version of your browser, as updates patch vulnerabilities that malvertising often exploits.

Don’t forget to share this knowledge with your employees, too. They’re your first line of defence – and training them to spot suspicious ads can save your business from serious trouble.

Scammers want you to trust without thinking. But a healthy dose of skepticism can make all the difference. Next time you see an ad that feels wrong, trust your gut… and ask yourself if it’s safe before you click.

Want to train your team to protect your business from malvertising and other online scams? We can help. Get in touch.

Microsoft is really embracing AI lately, and its latest move is to have Copilot open automatically when you launch Microsoft Edge. Currently, if you want to use Copilot in Edge, you need to click the icon in the sidebar. It's not a big deal, but the new auto-open feature would mean Copilot is ready and waiting in the sidebar as soon as you open your browser or start a new tab.

Some people will love this, while others might not. Regardless, it’s clear that Microsoft wants Copilot to become an everyday part of using Edge.

Another feature being tested is an "Ask Copilot" button in the Settings menu. This would allow you to ask Copilot for help if you get stuck trying to change a browser setting, instead of digging through all the options. If it works well, it could be a great time-saving feature for businesses.

If your team uses Edge, here’s how you could benefit:

Faster troubleshooting: If something in Edge isn't working, instead of searching Google or calling IT, you could just ask Copilot for help.

AI on standby: Whether you need help summarizing a long article, brainstorming an email, or writing a quick message, Copilot would always be open and ready.

Better security: Microsoft is also testing "Scareware Blocker," an AI-powered feature that helps detect and block scam websites in real time.

It’s hard to say when these updates might roll out, if they roll out at all. Microsoft loves to test features in Edge Canary (its experimental version of Edge), but not everything makes the final cut. However, given Microsoft's strong push towards AI, there’s a good chance this will stick.

Auto-open for Copilot could be helpful if you like AI and want a built-in assistant that’s always ready to go. But if you prefer your browser to be just a browser, then this update might be annoying.

And of course, there’s the question of privacy. Microsoft hasn’t detailed how this will work yet, but if Copilot is always open, some people might feel a bit uncomfortable with that.

If this rolls out, Copilot could become a permanent fixture in Edge, helping you work smarter, troubleshoot issues, and stay safe from scams. If Microsoft addresses privacy concerns and provides an option to turn it off, it could be a great new addition.

Need a hand getting started with Copilot? We can help – get in touch.